GCC Confex & Awards 2026

is a premier event focused on the evolution of Global Capability Centers (GCCs) and their role in driving innovation, efficiency, and growth. With a strong emphasis on the integration of advanced technologies such as Generative AI, automation, and data-driven insights, this event will explore how GCCs can redefine operational processes, foster strategic decision-making, and unlock new revenue streams. Through insightful keynotes, panel discussions, and partner presentations, attendees will gain valuable strategies for creating future-ready GCCs that thrive in a digital-first world.

Our Industry Experts Lineup

All

Panel 1

Panel 2

Panel 3

Stand Alone

Manish Kumar Purwar

Global IT Head - Sales & Service Technologies

GE HealthCare

Parikshit Nag

Group Head of Artificial Intelligence & Machine Learning

ABB

Prateek Kapoor ADGBS

Senior Director- Strategy & Operations GCC/GBS

S&P Global

Arif Amirani

Director of Engineering & India Site Leader

Remitly

Aneelkumar Savalagi

Global Chapter Leader - ICC(Innovation Capability Centre), Global DD&T(Data,Digital & Technology)

Takeda

Rakesh Jain

Vice President and Head of GCC

Wabtec Corporation

Aditya Kaushik

Global Finance Delivery Head - GBS

Worley

Debashish Roy

Vice President - IT Infra & IT Procurement

Northern Trust

Ohmna Sinha

Global Head of Data & Analytics Governance, Senior Director

Nielsen

Dr. Sheela Siddappa

Sr Vice President AI

Commonwealth Bank

Vivek Verma

Director Consulting - GCC Expert

CGI

Nantha Ram Ramalingam

Director and Leader – Cybersecurity, GCC

Albertsons Companies India

Prasannaa Panda

Head of Global Finance & Strategy

Stripe

Avinash Swamy PMP

General Manager - Head of Service Hub

Bühler Group

Deena Dayalan

Global Head - Digital Operations, Cloud Transformation & Site Leader - India GDTC

Kimberly-Clark

Rency Mathew

Managing Director India & APAC ANZ People Leader

Sabre Corporation

Biji Varughese

Head Shared Service Centre

EssilorLuxottica

Rajib Basu

Senior Director, Global Business Services

Bosch

Devinder Singh

Global Head Cyber Governance, Risk, & Compliance

Carrier

Vybhava Srinivasan

Managing Director

Availity India Pvt Ltd

Sumit Jain

Associate Director of AI/ML Engineering

UnitedHealth Group

Shaji Namath

Director - Global Product Management-Smart Energy and AI Solutions

Honeywell

Shaista Lodi

Director, Digital & AI

Philips

Vamshi Molleti

Director of Engineering

Target

Vikas Kesavan

Senior Director of Technology

Amps Healthcare (India) Private Limited

Arun Reddy

Head, Payments Observability & Tech Operations

Airbnb

Why Attend?

Gain Insights from Industry Leaders:

Hear from top experts and thought leaders on how to leverage cutting-edge technologies like AI, automation, and data analytics to drive operational excellence, enhance innovation, and foster business growth within GCCs.

Explore Best Practices and Strategies:

Learn actionable strategies for transforming your GCC into a future-ready hub by integrating talent, technology, and agile processes. Discover how to overcome challenges and unlock new opportunities for scalability and sustainability.

Celebrate Innovation and Excellence:

Be part of a prestigious event that not only highlights the latest industry trends but also recognizes the trailblazers who are shaping the future of GCCs. The GCC Innovation Awards will honor those who are setting benchmarks for success and driving change in the global business ecosystem

Why Nominate for Awards?

Recognition of Excellence

Showcase your organization’s outstanding achievements and innovation in the GCC space.

Enhanced Credibility

Boost your brand’s reputation by being recognized as an industry leader.

Benchmarking Best Practices

Compare and highlight your best practices against industry standards.

Networking Opportunities

Gain access to influential industry leaders and potential business partners.

Celebrating Innovation

Celebrate the creative solutions and innovative strategies that drive your success

Presenting Partner

Enate: The Smart Way to Run SaaS Service Delivery Operations

Enate is a lightweight, AI-enabled orchestration platform built for speed and simplicity. It cuts through the complexity of service delivery by giving BPOs and shared service leaders one clean, powerful view of operations so every task flows to the right person, at the right time.

No more wrestling with shared mailboxes, disconnected systems, or clunky legacy tools. Enate organises work smarter, embeds AI into workflows, and puts leaders in full control across delivery. The impact: faster turnaround, fewer errors, lower costs, and happier clients.

Our customers include some of the world’s largest BPOs and global middle/back offices. One petroleum giant used Enate to streamline F&A operations across 20 countries and 15 languages in just 12 weeks, achieving 40% effort savings while strengthening visibility, efficiency, and vendor relations.

Enate makes scaling automation simpler, sharper, and far more effective without disrupting what already works. This isn’t just orchestration. It’s service delivery reinvented.

To learn more, visit https://www.enate.io/

Co-Presenting Partner
AI Transformation Partner

Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer 360 is an integrated CRM platform, powered by AI, that unites marketing, sales, commerce, IT and analytics departments.It gives these teams a single, shared view of their customers so they can work together to build lasting, trusted relationships and deliver the personalized experiences their customers expect. Salesforce is committed to a set of core values--trust, customer success, innovation, and equality of every human being. Salesforce is one of the leaders on Fortune’s Change the World list, and has been one of Fortune’s 100 Best Companies to Work For, for twelve years in a row.

To learn more, visit https://www.salesforce.com/

Our Partners

Presenting Partner

Co-Presenting Partner

Ai Transformation Partner

Media Partners

GCC Confex & Awards 2026